Sunrun: Delivering sustainability more efficiently through Chrome Enterprise
Overview
In order to continue growing in the competitive solar installation market, energy services company Sunrun sought a technology platform to help streamline processes, reduce waste, and, in the words of its IT VP, "modernize and simplify." For example, Sunrun’s process for getting laptops ready for distribution resulted in a bottleneck that left new employees without a device for their first days of work. To eliminate that bottleneck and solve other day-to-day business problems, Sunrun is using Chrome Enterprise and Dell Chromebooks.
About Sunrun
Founded in 2007, Sunrun designs, installs, and maintains residential solar energy systems in 22 states and Puerto Rico. The company believes that generating and storing energy in our homes will lead to a clean, affordable, reliable future for the whole nation.
Industries: Energy
Location: United States
Chrome Enterprise results
Laptop provisioning reduced from two hours to just 5 minutes
Improved workflows for installation coordinators, who use Chromebooks and Google Drive folders linked to Salesforce to send and share photos and project plans.
Eliminates delays in provisioning laptops for new hires, who now get Chromebooks on day one.
Reduces complexity in sending trouble tickets, thanks to a custom Chrome Browser extension for sending tickets in one click.
Simplifies access to critical apps, since employees can use any type of device on any operating system to use apps with Chrome Browser.
Access for everyone, no matter the device or operating system
Sunrun has made Chrome Enterprise and Chrome Browser its go-to platform for all company operations. While the company hopes to standardize on Dell Chromebooks, Chrome Enterprise and Chrome Browser are device-agnostic, which means people can use Android devices, iPhones, and any kind of computer. Chrome Enterprise Upgrade allows the company to create organizational units for each team’s laptops in the Admin console, with different policies for each unit. Sunrun makes extensive use of Google’s training documentation and support pages.
For a company whose mission is to make a planet run by the sun, reducing wasteful processes and improving efficiency are top priorities and right in line with what we do for customers. Chrome Enterprise and Chromebooks help us achieve these goals in our own operations.
Joe Romeo, Lead Systems Administrator, Sunrun
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