Trade Me: Reducing IT overhead with Grab and Go and Chrome Enterprise
Overview
The IT team at New Zealand online marketplace Trade Me wants to make it easy for employees to work at home or move between the company’s Wellington, Auckland, and Christchurch offices. Working in the cloud with Gmail, Google Workspace, and Google Drive were big steps toward this goal, but Trade Me’s laptops—ThinkPads running Windows—were slow to configure. Trade Me traded its PC laptops for Google Grab and Go with Chrome Enterprise racks.
About Trade Me
Trade Me is the leading online marketplace and classified advertising platform in New Zealand, offering auctions and fixed-priced sales for new and used goods, real estate, and employment. The core idea of Trade Me is simple: to connect people and businesses and provide them with the information and tools they need to undertake a transaction.
Industries: Retail & Consumer Goods
Location: New Zealand
Grab and Go results
Grab and Go eliminates 45-minute wait time for device configuration
Gave workers more flexibility to pick up and drop off devices when they need them.
Eliminated the 45-minute wait time for configuring loaner devices.
Provided workers with durable devices.
Reduced IT workload, adding more time for projects like improving Trade Me’s online help center.
Flexible self-service options for employees on the go
With 600 employees and only four people on its desktop support team, Trade Me is always on the lookout for technology that works out of the box. The company added Grab and Go racks to three offices, and outfitted the racks with Asus Chromebook Flip C302 devices. The Grab and Go PowerGistics racks offer greater flexibility for employees who like to cycle to work and don’t want to carry laptops from home to office, so they check out Chromebooks on a daily basis.
The Grab and Go with Chrome Enterprise racks, where employees can sign out and borrow Chromebooks, fit in perfectly with Trade Me’s work-from-anywhere culture.
Alex Boolieris, Internal Systems Architect, Trade Me
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