Keep users connected to the web and critical apps with Chrome Enterprise support. Looking for self-service support? Take a look at our Help Centre.
Have 24/7 direct online and phone access to a team of experts at Google to help troubleshoot potential issues and avoid user downtime.
Many enterprises already have Chrome Enterprise support through:
- Google Workspace licences*
- Chrome Enterprise Upgrade (CEU) licences across ChromeOS or ChromeOS Flex*
- Google Cloud Platform (GCP) Enhanced and Premium Support
- If your organisation meets these criteria, you can start opening support tickets today.
Need standalone support? Take a look at Google's Chrome Enterprise Support offering:
- Minimum of 1,000 licences
- Priced per user or through a site licence
- Billed offline yearly
Direct access to dedicated experts
With support, your organisation can receive:
-
Cross-platform support
Get fast and reliable support for Chrome browser on Windows, Mac, Linux and ChromeOS – and help with the Google Admin console – online or over the phone.
-
Help with policy management
Ensure policy enforcement by managing and configuring hundreds of policies across Windows group policy and Chrome Enterprise Core, with expert-level help.
-
Support for configuring legacy apps
Get help setting up and managing Legacy Browser Support, which helps your users seamlessly access older apps that are incompatible with modern browsers.
-
Extra security and more governance
Highly secure pin-based access to support services allows only authorised and current admins to access services on behalf of your organisation.
