Secure and optimize your contact center
ChromeOS enables contact centers to be cloud-first and agile. A cloud contact center improves agent productivity, secures business data, and supports IT teams with stress-free device deployment and management experience.
Intuitive agent experience with less downtime
Improve contact center management and save up to 3 hours per week in agent downtime with automatic updates and devices that don't slow down over time.
- Onboard agents quickly with a familiar, intuitive, and error-free user experience.
- Reduce device downtime with built-in productivity tools and updates that happen in the background.
- Access cloud-based contact center solutions through the browser or Windows apps through VDI solutions like Citrix and VMware.
Easily deploy devices and manage high turnover rates
Deploy ChromeOS 76% faster than Windows 102 and manage devices from anywhere.
- Deploy and set up devices in minutes with zero-touch enrollment. No need for imaging or configurations.
- Access on-prem, legacy or Windows apps with integrated virtualized desktops and the leading contact center solutions, verified by Chrome Enterprise Recommended solutions.
- Manage devices remotely from the Google Admin console with 500+ configurable cloud-based policies.
No reported ransomware attacks on ChromeOS, ever.
Secure your business and customer data simply and quickly with built-in and proactive security at every level.
- Protect your endpoints from viruses and ransomware with built-in security that starts with the Titan C chip.
- Defend against malicious actors with a read-only operating system that blocks all executables from running and verified boot that ensures the OS is not compromised before booting.
- Proactive security with sandboxing, data loss prevention, Google Safe Browsing, and data backed up in the cloud.
End-to-end integrated solution
Zero-touch enrollment, built-in security, and premium devices
Leading contact center solutions that have been verified and optimized for ChromeOS
Tested and verified high-performance peripherals enhance agent productivity and experience
Between saving 250 hours of device bootup time per shift, re-assigning operational support staff, and reducing support tickets—and based on the amount of tickets solved per hour—we estimate contact-center productivity has improved by 25%
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