DOTComm serves Nebraska state employees with Chrome Browser and Google Workspace
Overview
To keep providing IT support to government agencies for two different counties in Nebraska, the Douglas Omaha Technology Commission (DOTComm) searched for a simpler way to access files on the go and stay connected. Chrome Browser and Google Workspace improved employee productivity and mobility and cut hardware costs at the same time.
About DotComm / Omaha + Douglas County
DOTComm provides IT support and consulting for more than 5,000 government workers across 120 locations throughout Omaha and Douglas County, NE. DOTComm and the City of Omaha were honored as one of "Top 10 Cities" by the Center for Digital Government in its Digital Cities Survey 2016.
Industries: Technology
Location: USA
More resources, less effort
Fast, reliable IT support for local government offices
Thousands of dollars in software annual licensing fees saved.
Infrastructure management headcount reduced from six to one.
Number of IT support tickets went from 30 a day to just one or two.
Onboarding process faster, more cost-effective than before.
DOTComm standardized its desktop and mobile devices with Chrome Browser. Google Workspace helped the company keep employees on the same page. Google Admin helped ensure all their downloads are checked for malware.
As an IT department, we’re particularly pleased with the security and other IT benefits we get with Google... Chrome Browser and Google Workspace have allowed us to offer more secure and productive IT services to all City of Omaha and Douglas County employees, who are then able to better serve citizens.
Vijay Badal, Director of Application Services, DOTComm
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