Schnuck Markets: Delivering freshness more efficiently with help from Chrome Enterprise
Overview
Schnuck Markets, a chain of 112 grocery stores in five states, wanted to improve customer service while also getting people through checkout lines faster. Paper-based inventory processes slowed down workers, as did the work computers located far away from employees and long device logins. Chrome Enterprise and Chromebooks have helped Schnucks to go paperless and streamline sales and ordering processes.
About Schnucks Markets
Schnuck Markets, Inc. has served customers a unique combination of quality food, variety, and value for more than seven decades. Founded in north St. Louis in 1939, the family-owned grocery company has grown to include 112 stores in Missouri, Illinois, Indiana, Wisconsin, and Iowa.
Industries: Food Retailing
Location: United States
Chrome Enterprise results
Reduced food markdowns from 400/month to 4/month
Reduced customer waiting times for in-store service.
Eliminated slow paper processes for fresh-food inventory.
Reduced time needed for new-device rollouts.
Reduced food overproduction markdowns thanks to better forecasting and more accurate ordering.
Reinventing productivity with Chrome Enterprise
With help from IT partner Agosto, Schnuck Markets distributed several Acer Spin Chromebooks to each store for a total of 700 company-wide. Chromebooks’ quick setup and security features mean new deployments take only a few days, with security built into the ChromeOS. Fresh food department heads now place orders on Google Forms customized with Apps Script and store them in Google Drive, eliminating slow and wasteful paper processes.
The ability to share devices is one of the things we love about Chromebooks. If someone needs a Chromebook, it doesn’t matter if it’s theirs. They can grab any one of them, log into it, and it acts and feels exactly like the one that they left at their desks.