Sunrun: Delivering sustainability more efficiently through ChromeOS
To continue growing in the competitive solar installation market, energy services company Sunrun sought a technology platform to help streamline processes, reduce waste, and, in the words of its IT VP, "modernize and simplify." For example, Sunrun’s process for getting laptops ready for distribution resulted in a bottleneck that left new employees without a device for their first days of work. To eliminate that bottleneck and solve other day-to-day business problems, Sunrun is using Chrome Enterprise and Dell Chromebooks.
Founded in 2007, Sunrun designs, installs, and maintains residential solar energy systems in 22 states and Puerto Rico. The company believes that generating and storing energy in our homes will lead to a clean, affordable, reliable future for the whole nation.
Location: United States
Chrome Enterprise results
Laptop provisioning reduced from two hours to just 5 minutes
Improved workflows for installation coordinators, who use Chromebooks and Google Drive folders linked to Salesforce to send and share photos and project plans.
Parallels Desktop enables simplified access to critical apps, and eliminates delays in provisioning laptops for new hires.
Reduces complexity in sending trouble tickets, thanks to a custom Chrome Browser extension for sending tickets in one click.
Access for everyone, no matter the device or operating system
Sunrun has made Chrome Enterprise and Chrome Browser its go-to platform for all company operations. While the company hopes to standardize on Dell Chromebooks, Chrome Enterprise and Chrome Browser are device-agnostic, which means people can use Android devices, iPhones, and any kind of computer. Chrome Enterprise Upgrade allows the company to create organizational units for each team’s laptops in the Admin console, with different policies for each unit. Sunrun makes extensive use of Google’s training documentation and support pages.
At Sunrun, we are adapting to a hybrid-working model and preparing our return to office strategy. The majority of our teams at Sunrun already use ChromeOS devices remotely so this makes the return transition much smoother. We are also planning to restart the Grab & Go program. We have deployed Chromebooks to our frontline staff and it’s really easy for them to log into any ChromeOS device with all the data stored in the cloud.