Système U logo

Système U uses Chrome Browser to enable employees to improve the shopping experience

Overview

Système U used a mix of productivity tools and web browsers, which made it challenging for employees to focus on customer service. Now, Chrome Browser and Google Workspace help Système U staff stay on the same page and provide more meaningful interactions, helping shoppers find the products they’re looking for.

About Système U

Système U is a cooperative organization of 1,500 independent supermarkets across France. Before 1983, Système U originally was a bread cooperative that started in Western France in 1894.

Industries: Retail & Consumer Goods
Location: France

Improving the in-store customer experience

Chrome is the official company-wide browser for Système U

Connected employees from over 1,500 stores cross-country.

Increased customer face-to-face support in retail locations.

Saved time by using one platform for employee communication.

Improved relationship between staff and patrons.

In 2013, Système U started using Google Workspace and made Chrome its official company browser. Recently, the retailer co-op deployed other products like Drive, Slides, and Google+ across their organization. Incorporating these tools in their daily workflow has freed up more time for employees to meet and help customers face-to-face in the aisles.

Now that my technical colleagues and I spend less time trying to make apps function with a browser, we have more time for long-term projects, such as rolling out other Google Workspace products such as Google Drive, Google Slides, and Google+.

Philippe Bonnet, Google Workspace Advisor and Senior Consultant, Système U

Enterprise news

Stay informed with the Chrome Enterprise newsletter

* Required

Please enter a first name.

Please enter a last name.

Please enter a valid email.

Please enter a company.

Please enter a job title.

This is required to help us route your request based on your industry.

Please select a country.

This is required.

By submitting this form, I agree to share my personal information and acknowledge that the information I provide will be subject to Google’s Privacy Policy.

Thanks for reaching out!

Your request has been received.

Background shape
Here are some topics that may interest you:
Connect with us

Follow Chrome Enterprise on LinkedIn and stay up to date with our latest news.

Follow us
Try Chrome Enterprise Upgrade

Manage your organization's Chrome OS devices simply and securely with a free 30-day trial.

Sign up