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Xero: Reinventing the device loaner experience with Grab and Go with Chrome Enterprise

Overview

Xero, the global small business platform, was founded to change the game for small business, making accounting easier and relationships between small businesses and their accountant or bookkeeper more seamless. The company is also working to remake the experience of being a mobile agile worker—in part by ensuring employees have ready access to work devices if they forget a computer at home or need a replacement. Xero chose Grab and Go with Chrome Enterprise to make its device loaner program fast and easy.

About Xero

Born in the cloud, Xero is a beautiful, easy-to-use platform for small businesses and their advisors around the world. Xero provides its 2+ million subscribers with connections to a thriving ecosystem of 800+ third-party apps and 200+ connections to banks and financial service providers. Xero has 2,700+ employees and offices in 20 cities around the globe.

Industries: Software
Location: Asia Pacific

Chrome Enterprise results

Grab and Go cuts wait times for replacement laptops from an hour to a few seconds

Staff in offices without IT support save time on device provisioning.

Workers can test out Chromebooks before wider adoption.

IT teams easily enroll and manage Grab and Go Chromebooks with Chrome Enterprise Upgrade.

Remaking loaner device checkout and management with Grab and Go

With help from partner Dialog, Xero installed Grab and Go racks by Powergistics, filled with ASUS Chromebook Flip devices, at offices in New Zealand, Australia, the United Kingdom, the United States and Canada. Since Xero already runs on Google Workspace, workers who borrow Chromebooks from the Grab and Go racks can log in and get straight to work. After IT teams enroll Chromebooks using Chrome Enterprise Upgrade, they can manage devices through the Grab and Go app.

Grab and Go fits in perfectly with the Xero approach: finding smart, easy solutions to common problems.

Garrett Cox, IT Support Team Leader, Xero

About partners

Dialog logo

Dialog Information Technology is Australia's leading privately owned information technology services organization employing over 1,200 consultants nationwide.

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